ConciergeComputing.ai explores how intelligent systems can collaborate with humans to carry intent through to outcomes — transforming how we work with technology.
The way we work with technology is fundamentally changing. For decades, people have been forced to translate their goals into specific tasks, manage tools manually, and coordinate workflows step by step. The burden of execution has always fallen on the human — even when the intent was clear from the start.
Concierge Computing changes this relationship. Instead of managing how work gets done, people express what they want to accomplish. The system collaborates to clarify intent, plans the execution, coordinates across tools and applications, and carries work through to completion — while keeping humans in the loop for decisions that require judgment.
This creates a fundamentally different relationship with technology. Rather than serving as a tool operator, each person becomes a director of work — focusing on outcomes, meaning, and the judgment calls that only humans can make. Technology handles the orchestration; people provide the intent.
Concierge Computing occupies a unique position in the landscape of intelligent systems.
Concierge Computing doesn't just answer questions. It carries work through to completion across tools, applications, and workflows — maintaining context and managing multi-step execution on your behalf.
Unlike RPA or workflow automation, Concierge Computing handles ambiguity, adapts to changing conditions, and exercises judgment about when to escalate. It works with incomplete information and evolving goals.
Concierge Computing maintains context over time, managing multi-step work through stages with checkpoints, adjustments, and iteration. It remembers what you're trying to accomplish and why.
Concierge Computing keeps humans accountable for decisions that matter, surfacing tradeoffs and escalating when human judgment is required. It amplifies your capability without removing your responsibility.
ConciergeComputing.ai is a companion to intelligently.ai, an independent community that provides execution-ready insights on AI, leadership, and management, along with shared resources and virtual events. The intelligently.ai community is where these ideas are explored, debated, and refined.
Our sister site skillstreams.ai focuses on SkillStream Performance Engines — intelligent systems designed for situations where there is a strong, preferred method for performing a task and mistakes are subtle, costly, or compounding. Where Concierge Computing excels at open-ended intent execution, SkillStreams provide the guardrails of expertise.
Together, these systems represent complementary approaches to intelligent work — Concierge Computing for intent-driven execution, SkillStream Performance Engines for method-driven quality, and the intelligently.ai community as the hub where practitioners learn to work effectively with both.
The Intelligently AI team has helped build resilient, high-performing organizations during some of the most disruptive eras in business — from the dot-com era and Sarbanes-Oxley through the Great Recession and COVID-19. We pair decades of experience in organizational transformation with a rigorous grounding in economics and the social sciences to help companies cut through hype and act with confidence.
Our co-founder and CEO, Scott Bohannon, has led the most influential names in leadership development: the Center for Creative Leadership, AchieveGlobal, and The Forum Corporation (AchieveForum). He served as President of Korn Ferry after they acquired AchieveForum, and previously was CEO of a leading HR and IT advisory firm. Scott built his first predictive models, which evolved into machine learning tools, in the 1990s.
Our co-founder and CTO, Robert Hughes, has led the creation of cutting-edge enterprise technology platforms at organizations like the Center for Creative Leadership, AchieveForum, the Corporate Executive Board, and others. Among his accomplishments, Robert designed and built the technology backbone for the world's largest online network of C-suite executives.
Shortly after generative AI emerged, we developed several powerful AI prototypes — but we didn't rush to release a product. Instead, we spent over two years in deep research to understand what truly drives performance and well-being in the age of AI, as well as the challenges that managers, HR professionals, and executives face. We discovered that organizations don't need more applications or consulting proposals from the AI gold rush. They need trustworthy guidance, insight into what their peers are doing, and new capabilities like Concierge Computing and Our Courses.
We're owner-led and mission-driven, not chasing valuations or exits. We've spent decades supporting companies through crisis and change by building professional communities that accelerate collective learning and reduce individual risk.
Understanding the broader ecosystem of intelligent systems and their complementary roles.
Works well where goals are clear but execution is complex. Interprets intent, plans and executes work, coordinates tools, and adapts as conditions change.
Designed for situations where there is a preferred method, quality matters deeply, and mistakes are costly. Especially useful when the person lacks expertise to evaluate quality.
The structures and practices that govern how intent is formed, where decisions are delegated, when humans must intervene, and who owns outcomes.
Where people focus on clarifying what they're trying to achieve, while systems handle execution. Concierge Computing is the engine that makes this possible.
Prepare your team for the intent-based workplace with Our Courses, or get in touch to learn more.